Book only at passport.gov.ph
The DFA is clear on this: appointments are free, they can only be made at passport.gov.ph, and appointments made anywhere else aren't legitimate. You can't book through the DFA's Facebook page or any social media.
Paying a fixer is illegal. The DFA says getting an appointment from fixers or "passport appointment assistance" services violates the law: people involved will be prosecuted and barred from applying for passports. If someone offers you an earlier slot for money, say no.
- 1Book at passport.gov.phFree; the only legitimate channel
- 2Pay the feeePayment at an authorized payment center
- 3Print the packetApplication form from the confirmation email
- 4Appear in personOriginals + photocopies; not earlier than 30 min before
- 5Claim itBring the receipt; check every detail
Courtesy Lane applicants (seniors, PWDs, pregnant women, kids 7 and under, solo parents, OFWs) may walk in. Source: DFA Office of Consular Affairs.
How to book (step by step)
From the DFA's ePayment instructions:
Schedule your appointment
at passport.gov.ph: choose the Consular Office, date and time, and enter your details exactly as on your PSA birth certificate.
Pay the passport fee
at any authorized payment center (₱950 regular, ₱1,200 expedited).
Print your confirmation
After payment you receive an email with your appointment packet, which includes the application form. Print it.
Appear in person
on your appointment date and time with the printed packet and your passport requirements (originals and photocopies).
Didn't get the confirmation email within 24 hours of paying? Call the appointment hotline at (02) 8234-3488. Also check your spam folder for the appointment code.
No slots? The DFA says empty calendars don't always mean slots are gone: refresh the page, because slots open from time to time.
Made a typo on the form? Minor typographical errors can be corrected during processing. Major errors in your details may lead to review or rejection, so check everything before you confirm.
On your appointment day
- Arrive not earlier than 30 minutes before your slot.
- Bring the printed application packet and your requirements, originals and photocopies.
- No escorts, except for seniors, minors and PWDs who need help.
- You don't need a passport photo or a brown envelope. Use a black or blue pen.
Rescheduling and missed appointments
You can only reschedule for exceptional or emergency reasons, and the new date must be within 6 months of the original appointment.
- DFA Aseana: email passportconcerns@dfa.gov.ph with a copy of your application form (proof of your confirmed appointment), your passport requirements, and proof of the reason you couldn't appear. The request is reviewed.
- Other Consular Offices: email the office directly, with the same proof. Office emails are on the DFA's Consular Office directory.
Walk-in: the Courtesy Lane
Only Courtesy Lane-eligible applicants can walk in without an appointment, at the Special Lane of DFA Aseana and other Consular Offices, Monday to Friday during office hours:
- Senior citizens and PWDs (with one adult companion who qualifies)
- Pregnant women
- Children 7 and under, with a parent, guardian or authorized representative
- Solo parents and their minor children
- Overseas Filipinos with proof of status, and their immediate family
- Emergencies: medical or death in the family abroad, plus approved educational trips and national representation
- Hajj pilgrims during the Hajj registration period
Each needs specific proof; see the full list in our passport requirements guide. Seniors and PWDs may choose regular or expedited processing, but everyone else using the Courtesy Lane pays the ₱1,200 expedited fee.
Urgent travel but not eligible? The DFA may consider early accommodation for medical or legal emergencies, a death in the family, or returning OFWs. A booked flight doesn't guarantee it, and the DFA advises not buying tickets until you have your passport.
DFA Consular Offices for passports
Show as a table
| Region | Offices |
|---|---|
| Ilocos (I) | 4 |
| CAR | 1 |
| Cagayan Valley (II) | 2 |
| Central Luzon (III) | 6 |
| Metro Manila | 7 |
| CALABARZON | 5 |
| MIMAROPA | 1 |
| Bicol (V) | 1 |
| W. Visayas (VI) | 2 |
| Negros Island | 2 |
| C. Visayas (VII) | 2 |
| E. Visayas (VIII) | 1 |
| Zamboanga (IX) | 2 |
| N. Mindanao (X) | 2 |
| Caraga (XIII) | 1 |
| SOCCSKSARGEN | 2 |
| Davao (XI) | 2 |
Darker = more offices. Tap a region to jump to its addresses. Source: DFA Office of Consular Affairs directory.
These are the DFA Consular Offices listed on the DFA Office of Consular Affairs directory. The DFA also runs Temporary Offsite Passport Services (TOPS) and, on a mayor's or governor's request, Passport on Wheels for LGUs without a nearby office.
Metro Manila 7
| Office | Address | Phone | |
|---|---|---|---|
| DFA Aseana (Office of Consular Affairs) | ASEANA Business Park, Diosdado Macapagal Blvd. cor. Bradco Ave., Brgy. Tambo, Parañaque City | (02) 8651-9400 | Map |
| CO Central | Lower Ground Floor, Lingkod Pinoy Center, Robinsons Galleria, EDSA cor. Ortigas Ave., Quezon City | (02) 8631-0806 | Map |
| CO East | 7th Floor, SM Megamall Building C, EDSA cor. Julia Vargas Ave., Mandaluyong City | (02) 8234-2478 | Map |
| CO North | 3rd Floor, Lingkod Pinoy Center Building B, Robinsons Novaliches, Quirino Highway, Brgy. Pasong Putik, Quezon City | (02) 8372-7902 | Map |
| CO Northeast | Level 2, Ali Mall, Araneta City, Cubao, Quezon City | (02) 8293-0105 | Map |
| CO South | 3rd Level, West Wing, Festival Mall, Alabang, Muntinlupa City | (02) 8551-1051 | Map |
| CO West | 5th Floor, SM City Manila, Natividad Almeda Lopez St. cor. San Marcelino St., Ermita, Manila | (02) 8536-9995 | Map |
Luzon 20
| Office | Address | Phone | |
|---|---|---|---|
| CO Baguio | Upper Basement, SM City Baguio, Luneta Hill, Upper Session Road, Baguio City | (074) 422-1465 | Map |
| CO Calasiao | 2F Robinsons Place Pangasinan, Brgy. San Miguel, Calasiao, Pangasinan | (075) 632-7892 | Map |
| CO La Union | 2F CSI Mall, Brgy. Biday, City of San Fernando, La Union | (072) 889-6303 | Map |
| CO San Nicolas | 2nd Level, Robinsons Ilocos, Valdez Center, Brgy. 1 San Francisco, San Nicolas, Ilocos Norte | (077) 770-5541 | Map |
| CO Candon | Level 1, Candon City Arena, Bypass Rd., Bagani Campo, Candon City, Ilocos Sur | 0932-436-3626 | Map |
| CO Santiago | 3rd Level, Robinsons Place Santiago, Mabini, Santiago City, Isabela | (078) 652-9381 | Map |
| CO Tuguegarao | City Hall Building, Carig Sur, Tuguegarao City | (078) 377-0267 | Map |
| CO Angeles | Ground Level, Tech Hub 2, SM City Clark Expansion, Malabanias, Angeles City, Pampanga | (045) 499-0776 | Map |
| CO Malolos | 3F Malolos Central Transport Terminal & Commercial Hub by Xentro Mall, Bulihan, Malolos City, Bulacan | 0917-876-2847 | Map |
| CO Pampanga | 2F Lingkod Pinoy Center, Robinsons Starmills, City of San Fernando, Pampanga | (045) 636-0007 | Map |
| CO Paniqui | Walter Mart, MacArthur Highway, Brgy. Estacion, Paniqui, Tarlac | (045) 606-3581 | Map |
| CO Olongapo | 3L SM City Olongapo Central, Rizal Ave., East Tapinac, Olongapo City | (02) 8651-9400 loc. 2731 | Map |
| CO Balanga | 3F The Bunker Building, Capitol Compound, San Jose, Balanga City, Bataan | 0954-466-7911 | Map |
| CO Antipolo | 3F SM Center Antipolo Downtown, Marikina-Infanta Highway, Mayamot, Antipolo City, Rizal | 8562-2491 | Map |
| CO Dasmariñas | 2nd Floor, SM City Dasmariñas, Governor's Drive, Brgy. Sampaloc I, Dasmariñas City, Cavite | (046) 424-1066 | Map |
| CO Lipa | 2F Robinsons Place Lipa, J.P. Laurel Highway, Mataas na Lupa, Lipa City, Batangas | (043) 722-0578 | Map |
| CO Lucena | 3F Pacific Mall, M.L. Tagarao St., Brgy. 3, Lucena City | (042) 373-1119 | Map |
| CO San Pablo | 2F SM City San Pablo, Maharlika Highway, Brgy. San Rafael, San Pablo City, Laguna | (049) 521-0246 | Map |
| CO Puerto Princesa | 2nd Level, Robinsons Palawan, National Highway, Brgy. San Manuel, Puerto Princesa City | (048) 434-1773 | Map |
| CO Legazpi | 3F Pacific Mall Legazpi, F. Imperial St. cor. Circumferential Rd., Landco Business Park, Legazpi City | (052) 820-2089 | Map |
Visayas 7
| Office | Address | Phone | |
|---|---|---|---|
| CO Antique | Lower Ground Floor, CityMall, Brgy. 4, San Jose de Buenavista, Antique | (036) 540-1264 | Map |
| CO Bacolod | 3rd Level, Robinsons Place Bacolod, Brgy. Mandalangan, Bacolod City | (034) 441-2675 | Map |
| CO Iloilo | 3L Robinsons Place Iloilo, Quezon Wing, cor. Ledesma and Mabini Sts., Iloilo City | (033) 336-1737 | Map |
| CO Cebu | 3rd Level, Robinsons Galleria Cebu, General Maxilom Ave., Cebu City | (032) 520-5898 | Map |
| CO Dumaguete | 2F Robinsons Place Calindagan, Dumaguete City, Negros Oriental | (035) 532-0019 | Map |
| CO Tagbilaran | Unit 4, 5th Floor, Alturas Mall, B. Inting St., Poblacion II, Tagbilaran City, Bohol | (038) 500-1505 | Map |
| CO Tacloban | 3rd Floor, Robinsons North, Brgy. 91 (Abucay), Tacloban City, Leyte | 0917-845-7137 | Map |
Mindanao 9
| Office | Address | Phone | |
|---|---|---|---|
| CO Pagadian | 2F City Commercial Center (C3) Mall, Rizal Ave., Santiago District, Pagadian City | (062) 947-6205 | Map |
| CO Zamboanga | 2nd & 3rd Floors, BG Building, Veterans Ave., Zamboanga City | (062) 991-4398 | Map |
| CO Cagayan de Oro | 5F SM CDO Downtown, CM Recto Ave. cor. Osmeña St., Cagayan de Oro City | (088) 327-4272 | Map |
| CO Clarin | Clarin Town Center, Clarin, Misamis Occidental | (088) 530-5312 | Map |
| CO Davao | 3rd Floor, SM City Ecoland, Quimpo Blvd., Brgy. Matina Aplaya, Davao City | (082) 285-4885 | Map |
| CO Tagum | (Temporary site) 2nd Floor Activity Area, Robinsons Place Tagum, National Highway, Visayan Village, Tagum City, Davao del Norte | (084) 216-9846 | Map |
| CO General Santos | Robinsons Gen San, J. Catolico Sr. Ave., Brgy. Lagao, General Santos City | 0917-828-8591 | Map |
| CO Kidapawan | Alim Street, Brgy. Poblacion, Kidapawan City | (064) 577-9361 | Map |
| CO Butuan | 3rd Level, Robinsons Place, J.C. Aquino Ave., Bayanihan, Butuan City | 0917-834-2632 | Map |
All Consular Offices are open Monday to Friday, 8:00 AM to 5:00 PM. Emails for rescheduling and releasing concerns are on the DFA’s directory.
Paano mag-book ng DFA passport appointment: Sa passport.gov.ph lamang. Libre ang appointment at hindi puwede sa Facebook. Pumili ng Consular Office, petsa at oras, magbayad ng ₱950 (regular) o ₱1,200 (expedited) sa payment center, i-print ang confirmation email at dalhin ito kasama ng mga requirement. Bawal ang fixer.
Official contacts
- Appointments: passport.gov.ph · (02) 8234-3488
- Consular inquiries: (02) 8651-9400 · oca.concerns@dfa.gov.ph
- Rescheduling at DFA Aseana: passportconcerns@dfa.gov.ph
- Consular information hotlines: 0956-052-6290 (Globe) · 0961-943-2021 (Smart)
Frequently asked questions
How do I get a DFA passport appointment?
Book it yourself at passport.gov.ph. Choose a Consular Office, date and time, pay the fee at an authorized payment center, then print the confirmation email with your application packet and bring it on your appointment day.
Is the DFA passport appointment free?
Yes. Booking is free. You only pay the passport fee: ₱950 regular or ₱1,200 expedited.
Can I book a passport appointment through Facebook or an agent?
No. Only appointments made at passport.gov.ph are legitimate. The DFA says using fixers or appointment assistance services violates the law and can get you barred from applying.
Why are there no available slots?
Slots are released from time to time. The DFA advises refreshing the appointment page and checking again.
Can I reschedule my passport appointment?
Only for exceptional or emergency reasons, within 6 months of the original date. Email the Consular Office (passportconcerns@dfa.gov.ph for DFA Aseana) with your application form, requirements and proof of the reason.
Can I walk in at the DFA without an appointment?
Only if you qualify for the Courtesy Lane, such as seniors, PWDs, pregnant women, children 7 and under, solo parents, overseas Filipinos and emergency cases, each with proof.
I didn't receive my appointment confirmation email. What do I do?
Check your spam folder. If it hasn't arrived within 24 hours of paying, call the appointment hotline at (02) 8234-3488.
What are the DFA office hours?
DFA Consular Offices are open Monday to Friday, 8:00 AM to 5:00 PM.
Keep reading
Passport requirements
DFA requirements, accepted IDs, fees, processing time and special cases.
Read guide DocumentPassport renewal
Renewal requirements, fee, married names, and lost or damaged passports.
Read guide DocumentPSA birth certificate
Online, walk-in or e-Certificate: prices, IDs, delivery times and fixes.
Read guide DocumentDFA apostille
Fees, requirements, e-Apostille, appointment and verification.
Read guideSources
- DFA OCA: Passport FAQs (appointment, ePayment, fixers, rescheduling)
- DFA OCA: Passport general information
- DFA OCA: Directory of Consular Offices
- DFA OCA: Courtesy Lane eligibility
- DFA passport appointment system
Last checked 4 October 2026. See how we research and the updates log.