Step by step
Complete your application first
Log in at clearance.nbi.gov.ph, fill in the applicant form, choose your ID type, branch and schedule.
Choose GCash as the payment method
The portal shows the total, including the e-payment service charge.
Follow the payment instructions
The portal gives you the details you need to pay in GCash. Enter them exactly as shown.
Pay in the GCash app
Confirm the amount before you tap Pay.
Save your receipt
Screenshot the GCash confirmation, including the reference number.
Check your status
Log back in to clearance.nbi.gov.ph and check that your application shows PAID.
Make sure you have enough balance first, including the e-payment charge. A failed or partial payment is the most common reason people have to start over.
Other payment channels
The NBI lists these channels, so if GCash isn't working you can switch:
- Maya
- 7-Eleven
- Bayad Center
- Online banking
If your payment doesn't show as PAID
- Wait before paying again. Some channels take time to post, and paying twice doesn't speed it up.
- Check the GCash transaction history to confirm the payment actually went through.
- Contact the NBI with your receipt if it still doesn't update: clearance inquiries (02) 8524-1277 or clearance@nbi.gov.ph.
Frequently asked questions
How much will I pay with GCash?
The ₱130 clearance fee plus the e-payment service charge (about ₱25–₱30). The portal shows the exact total before you pay.
Can I pay the NBI clearance at the branch instead?
The NBI asks applicants to apply and pay online before going to a clearance office. Pay online first.
I paid but lost the reference number.
Log in to your account on clearance.nbi.gov.ph. Your application and reference number are saved there.